Delete data
2026-10-17
This policy describes current data handling. A request is not confirmation of deletion.
In the app
Go to Settings → About → Game data.
Clear local records: keeps settings and account.
Delete cloud data: requires internet, the original account and confirmation. It does not clear local progress.
App uninstalled?
Email calminsight@hotmail.com. Say what went wrong, which data to delete, and where we can reply.
Never send account secrets, passwords, full backups or ID documents. Your public username can help locate data, but does not prove ownership.
Proof of ownership
Use the original app's authenticated deletion if possible. Otherwise, we need to verify your link to the anonymous account. A username alone is not enough; recovery after uninstall is not guaranteed.
Email requests do not offer instant deletion or a fixed processing deadline. We confirm the result after ownership verification and processing; sending a request does not itself delete data.
After deletion
Cloud records leave the rankings. Deletion receipts last 7 days. Backups expire on a schedule of up to 14 days; restores reapply the deletion log. Never email authentication secrets.
Do not include passwords, installation secrets, backups or ID documents. Review and send the email yourself. This page submits nothing and does not confirm deletion.
Prepare request email ↗
DrawBravo